Orders are processed and shipped within 3 business days of receiving payment.
Packages are shipped via Canada Post unless otherwise stated. Shipping is a flat rate of $3.00 for any order that fits into a small envelope and $9.00 for any order that needs an 8X8 or 13X13 box.**
For orders over $100.00 (before taxes and after discounts) shipping is free.**
** There may be an extra charge if your order is over 3lbs.
Boxes are sent expedited parcel and are trackable and insured. You will receive an email when the box has shipped. Envelopes are sent regular mail and are not trackable or insured. If an envelope does not arrive please contact us and we will deal with it on a case by case basis. No action will be taken before 21 days from mailing has passed.
We accept Visa, Mastercard and American Express on our secure server. If you prefer you can call or fax in your credit card details. Our toll free # is 866-388-1050. Our fax # is 604-648-8561.
If you are calling in your credit card information please choose cheque as the payment option or you will be directed to our online credit card processing and your order will not complete.
Canadian customers can pay directly from their account with Certapay. You can also pay by Paypal, cheque or money order. Pick up orders can be paid in cash.
US Orders
Orders are processed and shipped once or twice a week depending on volume.
Packages are shipped via USPS from Washington state unless otherwise stated. Shipping is a flat rate of $3.00CAD for any order that fits into a small envelope and $9.00CAD for any order that needs an 8X8 or 13X13 box.**
For orders over $100.00 (before taxes and after discounts) shipping is free.**
** There may be an extra charge if your order is over 3lbs.
Boxes are sent with tracking. A tracking number will be emailed upon request. Envelopes are sent first class mail and are not trackable or insured. If an envelope does not arrive please contact us and we will deal with it on a case by case basis. No action will be taken before 21 days from mailing has passed.
We accept Visa, Mastercard and American Express on our secure server or Paypal.
